Meta Launches AI Business Agents on WhatsApp in Indonesia to Boost SME Customer Service
Technology

Meta Launches AI Business Agents on WhatsApp in Indonesia to Boost SME Customer Service

Meta has launched its AI agent, Meta Business Agent, for WhatsApp Business in Indonesia. This enables Small and Medium Enterprises (SMEs) to offer 24/7 customer support, product recommendations, and appointment scheduling, aiming to boost sales and customer satisfaction.

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