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Unified 911 Hotline Exceeds 12.8 Million Calls, Awareness Campaign to Expand
The Philippines' Unified 911 hotline has processed over 12.78 million calls since its launch in 2025. The Department of the Interior and Local Government (DILG) is partnering with SM Prime Holdings to expand its public awareness campaign and encourage greater use of the emergency service.
THE government’s Unified 911 hotline has handled more than 12.78 million calls since its 2025 launch, prompting the Department of the Interior and Local Government (DILG) to expand its public awareness campaign. The DILG said it partnered with SM Prime Holdings, Inc. to display Unified 911 materials on digital billboards and cinema screens nationwide. Interior Secretary Juanito Victor “Jonvic” C. Remulla said the campaign aims to encourage wider use of the emergency hotline. The Bureau of Fire Protection said its response time has improved through the Unified Platform for Communications and Dispatch, which provides real-time location tracking and data sharing. — Mark Joseph M. Sanchez
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BusinessWorld Nation