Phnom Penh Gendarmerie Resolves Over 900 Citizen Issues via Emergency Hotline '1291' in H1 2026

The Phnom Penh Municipal Gendarmerie announced that it has successfully resolved a total of 901 cases of citizen complaints and emergencies through its emergency hotline '1291' during the first half of 2026 (January to June). The '1291' hotline was initiated by Major General Rath Sreang, Deputy Commander of the Royal Gendarmerie of Cambodia and Commander of the Phnom Penh Municipal Gendarmerie. The operation was authorized by Lieutenant General Sao Sokha, Deputy Commander-in-Chief of the Royal Cambodian Armed Forces and Commander of the Royal Gendarmerie of Cambodia. Its purpose is to enable residents within Phnom Penh to report information about emergencies and all types of criminal acts, and to make urgent calls regarding issues they encounter in their daily lives. The Gendarmerie has been responding promptly and with warmth to daily reports and complaints received through this hotline, dispatching forces to the scene to assist citizens. Specifically, the cases resolved include violence, domestic disputes due to drug abuse, activities of delinquent youth groups, traffic accidents, fires, disturbances caused by loud music to neighbors late at night, neighborly disputes, drug trafficking and use, armed robbery for motorcycles, theft, and snatching, among many other issues of concern to the public that require urgent assistance. Concurrently, the Municipal Gendarmerie is appealing to the public to refrain from making prank calls or disturbing the team with non-urgent inquiries. This is to ensure that opportunities and time are available for the authorities to serve and intervene for citizens who are genuinely in distress. Unnecessary calls can delay assistance to other citizens in urgent need, and cooperation is requested.