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Indonesia's Civil Registry Agency Exceeds 2025 Performance Target Through Service Integration
Indonesia's Directorate General of Population and Civil Registration (Ditjen Dukcapil) has surpassed its 2025 performance targets by integrating its administrative services, marking a significant step towards enhancing citizen service efficiency.
The Directorate General of Population and Civil Registration (Ditjen Dukcapil) of Indonesia has announced that it has already achieved its annual performance targets set for 2025 by advancing the integration of its administrative services. This achievement signifies the successful fruition of the agency's efforts towards enhancing the efficiency and convenience of public service delivery. Ditjen Dukcapil has streamlined and simplified procedures by centralizing the issuance and management of essential documents such as national identification cards, birth certificates, marriage certificates, and death certificates, while also promoting digitalization. This has enabled citizens to access administrative services more easily and promptly. This achievement of targets is part of the Indonesian government's ongoing digital transformation initiative and holds significant importance in improving administrative transparency and efficiency. Efficient management of individual citizen data also contributes to strengthening the foundation for the nation's socio-economic development. Ditjen Dukcapil plans to continue further integrating and digitalizing its services to enhance citizen satisfaction. Source: Sindonews
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Sindonews