Cambodia's Inspectorate Accelerates Resolution of Citizen Complaints in Kampong Chhnang

On August 7, 2026, H.E. Sok Sokhen, Minister of Inspectorate, presided over a meeting to review and discuss the findings of investigations into citizen complaints from Kampong Chhnang province. The meeting was attended by leaders responsible for complaint handling and expert officials at the Ministry's headquarters. During the session, leaders in charge of complaint handling provided detailed reports on the results and progress of on-site inspections and investigations concerning citizen complaints, facilitating review and discussion by the attendees. Minister Sok Sokhen issued important recommendations and directives aimed at accelerating the resolution of complaints. He emphasized strict adherence to the guidelines on strengthening the efficiency of complaint reception, the decision on establishing a mechanism to review complaint reception, the internal regulations of the Inspectorate, and the code of ethics for Ministry officials. The objective is to enhance work discipline, the integrity and prestige of officials, and the timely, accurate, and just complaint resolution process in accordance with existing laws. This initiative underscores the Cambodian government's commitment to addressing citizen grievances and improving transparency and accountability in administrative services. The fact that complaints from a provincial area were seriously considered at the central ministry level and led to specific directives for resolution is noteworthy.