Cambodia's Ministry of Health Inspects Provincial Health Centers to Enhance Service Quality

The Ministry of Health is prioritizing the strengthening of local healthcare service delivery, which is crucial for the well-being and health of the Cambodian people. In line with this objective, Deputy Secretary of State Dr. Chan Sokha led a team to inspect the progress and status of healthcare services at various health centers and health posts in Banteay Meanchey province from September 15 to 16, 2026, aiming to enhance the quality and efficiency of medical care. This inspection served not only to assess the current operational status but also as an opportunity for the Ministry of Health team and local healthcare officials to jointly identify strengths, areas for improvement, and practical solutions tailored to local conditions. Dr. Chan Sokha emphasized ensuring that health centers are capable of fulfilling their role as vital healthcare providers for local residents. She underscored that the evaluation of healthcare services should extend beyond the number of patients treated to encompass the quality, safety, efficiency, and the compassionate care patients receive. Furthermore, she encouraged healthcare professionals to continuously improve their work by adhering to professional ethics and prioritizing patients. Key areas of focus during the inspection included: - Ensuring 24-hour, seven-day-a-week service availability. - Upholding professional ethics and maintaining courteous interactions with patients, as staff demeanor is integral to service quality. - Improving infrastructure, sanitation, and the environment within and around health centers to create a clean, safe, and appropriate atmosphere. - Enhancing technical healthcare capabilities and the use of technology to meet modern healthcare demands. - Proper management, maintenance, and effective use of medicines, materials, and medical equipment. - Streamlining patient flow for consultations and treatment to reduce complexity and facilitate easier access to services. - Developing action plans and continuously monitoring progress, ensuring plans are implemented and evaluated. - Promoting patient safety and refining referral systems to ensure timely and appropriate care when higher levels of service are needed. - Understanding the root causes of problems and devising targeted solutions. Dr. Chan Sokha conveyed greetings from the Minister of Health and expressed gratitude for the dedication of the healthcare staff in improving their work and fulfilling their responsibilities in caring for, examining, and treating citizens with high accountability. She reminded them that their work directly impacts the health and lives of the people, and that small improvements in each health center can yield significant positive outcomes for the community. The inspection covered numerous health centers and posts, including those in the Poipet operational district such as Sing, Changha, Ou Bei Choan, Sela Khmer, Nimit, Koab, and Samraong health centers, as well as in the Mongkol Borei operational district, including Banteay Neang, Ruessei Kroak 1, Srah Reang, and Bot Trang health centers. Source: AKP Khmer