Vietnam's 'Tech Rescue Teams' Bridge Digital Divide in Public Services
Technology

Vietnam's 'Tech Rescue Teams' Bridge Digital Divide in Public Services

In Chien Thang commune, Lang Son province, Vietnam, 'Technology and Operations Rescue Teams' have been established to assist residents, particularly the elderly and those with low digital literacy, in navigating online administrative procedures. This initiative aims to bridge the gap in accessing public services due to digitalization and has contributed to increased resident satisfaction.

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