AI Job Apocalypse: AI Disrupts Global BPO Sector, Impacting Thailand
Technology

AI Job Apocalypse: AI Disrupts Global BPO Sector, Impacting Thailand

The Business Process Outsourcing (BPO) sector is undergoing a dramatic transformation due to advancements in Artificial Intelligence. While India and the Philippines are at the forefront, Thailand is also affected. AI automation is shifting the industry from 'labor arbitrage' to 'intelligence arbitrage,' raising concerns about significant job impacts.

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