Takeo Governor Urges Officials to Embrace Constructive Criticism for Service Improvement

In Cambodia's southern Takeo Province, Governor Vey Samnang instructed his subordinates on June 30 to be open to constructive criticism from residents during a meeting on the role of the Citizen Service Office and the "Our Opinion" mobile application. The governor stated that constructive criticism from citizens via social media is welcomed by the provincial authorities and relevant officials without resentment, viewing it as a contribution to responsible development. However, he clarified that abusive criticism and defamation are illegal and cannot be accepted. Furthermore, the governor urged relevant officials and local authorities to actively promote and guide the use of the "Our Opinion" mobile application among civil servants, local administrators, and the general public. This application enables citizens to evaluate public services, file complaints, and request various problem resolutions from local authorities confidentially and promptly. This initiative is seen as part of the Cambodian government's efforts to enhance the transparency and efficiency of administrative services, particularly aiming to build a mechanism for reflecting resident voices and improving services at the local level. Source: CPP Cambodia