Thai Airways: Passenger Frustration Grows Over "Unanswered Waiting" Beyond Flight Delays
Business

Thai Airways: Passenger Frustration Grows Over "Unanswered Waiting" Beyond Flight Delays

Thai Airways (THAI) is facing escalating passenger dissatisfaction, not just from flight delays, but from a lack of information and slow response times. The issue of "unanswered waiting" for booking changes and refunds has emerged as a new problem.

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