Ho Chi Minh City Launches AI Call Center, Digital Payment Platform for Taxpayer Support
Technology

Ho Chi Minh City Launches AI Call Center, Digital Payment Platform for Taxpayer Support

Ho Chi Minh City's Tax Department has launched an AI call center and integrated tax information into digital payment platforms to enhance taxpayer support. This initiative follows a significant 24.5% year-on-year increase in tax revenue, reaching over 466 trillion VND by July, underscoring the city's digital transformation efforts.

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