BIR resolves 778 8888 hotline complaints in first half
The Bureau of Internal Revenue (BIR) announced it resolved 778 concerns referred through the government’s 8888 complaint hotline in the first half of the year. All cases were acted upon and closed within the required 72-hour period without delay. The BIR also achieved a 100% resolution rate for complaints received via the Civil Service Commission’s Contact Center ng Bayan.
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