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AI Fuels Vietnam's 'Sleepless Enterprises,' Boosting Productivity
Vietnam is witnessing the rise of 'sleepless enterprises' powered by AI, focusing on intelligent systems for continuous customer service, data analysis, and risk flagging rather than prolonged employee hours. Hai Phong city is actively promoting technological cooperation and business innovation.
The concept of 'sleepless enterprises' is rapidly gaining traction in Vietnam. This refers not to keeping employees on the job for extended hours, but rather to building intelligent systems capable of continuous customer response, transaction processing, operational monitoring, data analysis, and risk flagging. This trend is particularly evident in Hai Phong city, which is proactive in technological innovation and international cooperation. The city is promoting global partnerships in technology transfer and business innovation, thereby fostering the adoption of AI technologies. AI is positioned as a crucial tool for businesses to operate around the clock and adapt to the fast-paced market environment. The Vietnamese government emphasizes the importance of data security and an innovation ecosystem for strengthening the nation's competitiveness. Initiatives like the Vietnam AI Innovation Challenge 2026 aim to promote domestic AI development by spotlighting AI solutions that address real-world problems. These efforts are expected to contribute to the digitalization and productivity enhancement of the Vietnamese economy. Under its one-party system, Vietnam prioritizes economic growth and actively promotes foreign investment and the adoption of advanced technologies. The proliferation of 'sleepless enterprises' driven by AI is considered part of the strategy to enhance Vietnam's international competitiveness not only in manufacturing but also in the service and IT sectors. Especially amidst strong economic ties with China, the advancement of AI technology could lead to supply chain efficiencies and the creation of new business models.
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