Thailand Post to Enhance Digital Services, Integrating E-commerce and Government Procedures

The Ministry of Digital Economy and Society (MDES) of Thailand has announced its support for integrating Thailand Post's e-commerce platform, ThailandPostmart, and its digital government service platform, Prompt Post, into the 'Tang Rath' government services application. This initiative aims to expand sales channels for Thai small and medium-sized enterprises (SMEs) and enhance the convenience of government services for citizens. Ms. Nuntida Somchai, Deputy Minister of MDES, discussed these plans during a meeting with Dr. Danan Supatpan, President of Thailand Post. The key focus is to elevate ThailandPostmart into a premier online marketplace for Thai products, emphasizing quality and efficient delivery services provided by Thailand Post. Furthermore, collaborations with other government agencies, such as the Department of Community Development under the Ministry of Interior, the Department of Corrections under the Ministry of Justice, and the Ministry of Social Development and Human Security, are being explored to create sales opportunities for community products and goods from underprivileged individuals. Concurrently, Thailand Post is developing Prompt Post, a platform designed to enhance digital services for the public. This includes electronic delivery of official mail, integrated management of documents and crucial information, and facilitating transactions between the government and citizens, such as fee payments. Services like parcel tracking and passport or visa applications are envisioned, with recipients able to choose their preferred delivery methods. Thailand Post has already successfully piloted the digital delivery of transcripts for Assumption University (ABAC) students to prospective employers, receiving positive feedback. Future developments for Prompt Post may include features like e-Voting and online public consultations or e-Broadcast for disseminating information. The integration of ThailandPostmart and Prompt Post onto the 'Tang Rath' app is intended to create a unified platform for public services. Discussions also covered the optimal utilization of the historic General Post Office building in Bangkok. Plans are underway to collaborate with the Ministry of Culture and the Fine Arts Department to organize cultural events and enhance the building's status as a historical tourist attraction in Bangkok, potentially leveraging Thailand Post's collectibles like stamps. "The discussion with Thailand Post has set a direction for consolidating the ThailandPostmart and Prompt Post platforms onto a single application, 'Tang Rath,' for the public's convenience. For ThailandPostmart, I have assigned Thailand Post to create a unique selling proposition as an online marketplace for Thai people, focusing on Thai products sold by Thai entrepreneurs. Prompt Post is a new service application from Thailand Post to cater to the lifestyle of the new generation, which may evolve into an app with features for e-voting for public referendums or online elections in the future," stated the Deputy Minister. Source: INN News