Indonesia's Ministry of Law to Digitize 470 Services from September 2026

Indonesia's Ministry of Law and Human Rights has announced that starting September 4, 2026, 470 administrative services will be digitized and made accessible only online. This decision is part of the Indonesian government's digital transformation (DX) strategy, aiming to streamline administrative procedures and enhance transparency. The services targeted for digitization are expected to include various applications, certificate issuances, and information provisions, which are closely related to the daily lives of citizens. This is anticipated to eliminate the need for physical visits to service centers and submission of documents, allowing services to be accessed without time or geographical constraints. Under President Joko Widodo's leadership, Indonesia has been rapidly advancing national digitalization. There is a growing recognition that digitizing administrative services is crucial for preventing corruption and expediting service delivery to the public. This initiative by the Ministry of Law and Human Rights is expected to further accelerate that trend. However, with the advancement of digitalization, considerations will also be necessary for citizens in areas with limited internet access or those facing challenges with digital literacy. The government will likely need to simultaneously establish support systems for these segments of the population.