Vietnam Airports Enhance E-Hailing Pick-up Facilities for Improved Passenger Convenience

Vietnam's major airports are upgrading their e-hailing pick-up facilities to enhance passenger convenience and improve operational efficiency. These upgrades are part of ongoing efforts to accommodate the surge in foreign arrivals, improve traffic management, and boost operational efficiency. Enhancements include the integration of a License Plate Recognition (LPR) system with a Passenger Information Display System (PIDS), self-service kiosks, dedicated waiting lounges, designated pick-up bays, and on-site marshals. The airport operator stated that the new system will improve monitoring and access control, helping to curb illegal e-hailing activities by ensuring only authorized vehicles can use the designated pick-up area. This is expected to provide passengers with a safer and smoother pick-up experience. Vietnam's airports have seen a steady increase in overall passenger traffic, driven by a rise in international passenger numbers. These facility upgrades are a crucial step in responding to this growth and strengthening their competitiveness as international hubs. Source: VnExpress International