Philippines IT-BPM Industry Lowers 2028 Targets Amid Fiercer Competition and AI Impact
The IT-BPM industry's umbrella organization in the Philippines, IBPAP, has revised its 2028 revenue and headcount projections downward due to intensifying competition and the rise of AI. The new targets are lower than previous ambitious goals, though the industry sees opportunities to position the Philippines as a Global Capability Center (GCC) hub.
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- IBPAP Revises 2028 IT-BPM Forecasts Downward, Emphasizes Shift to Value
The IT and Business Process Association of the Philippines (IBPAP) has lowered its 2028 revenue and employment forecasts following a midpoint review of its roadmap, aiming for more realistic targets. The industry will increasingly focus on the value created by each worker rather than sheer numbers.